Privacy Policy
Last updated: 13 October 2026
Shandong Jiacheng Stone Coated Metal Roofing Tile Co., Ltd. (JCROOF, “we”, “our” or “us”) operates this roofing products website. This notice covers information associated with website visits, inquiry forms and related business communications.
1. Information You Provide and Website Data
Our inquiry forms ask for contact details such as your name, email address, WhatsApp or phone number, country or market, and your message. You may also provide company details, product specifications, quantities, project requirements or delivery information in your communications.
Website and advertising tools can process IP addresses, browser and device details, page URLs, visit and interaction events, referral information, and cookie or similar identifiers. The information involved depends on the active tool settings and how you interact with the website.
2. Why We Use Information
- Answer roofing product questions and prepare requested quotations or samples.
- Communicate about projects, orders, deliveries and support.
- Maintain business contact records through our email and CRM systems.
- Understand website usage and measure advertising results.
- Maintain website operation, investigate misuse and meet applicable obligations.
Depending on the applicable law and activity, processing may relate to your requested pre-order steps, an order agreement, business administration and security interests, legal obligations, or consent. You can ask us about the basis for a specific use of your information.
To stop promotional messages from us, email [email protected]. You may still receive correspondence needed to resolve an active inquiry or service an order.
3. Website Tools and Information Sharing
| Tool or service | Purpose |
|---|---|
| Hostinger | Website hosting and content delivery. |
| WordPress / WPForms | Website inquiry forms and their submission handling on our website. |
| Email and CRM services | Inquiry notifications, business correspondence and customer relationship management. |
| Google Analytics | Website visitor statistics and interaction analysis. |
| Google Ads | Advertising performance and conversion measurement. |
| Meta Pixel | Advertising event measurement and audience-related functions. |
| Google Maps | Location information displayed on our contact page. |
These tools do not necessarily receive the same information. Inquiry details are handled through our website, email and customer management systems; analytics and advertising tools use browser or event information according to their settings. Delivery details may be provided to a carrier when you request a sample or shipment. Information may also be disclosed when legally required.
Google Maps and external services such as WhatsApp have their own privacy practices. Information you provide directly to an external service is also subject to that service’s policy. See Google’s information about partner websites and Meta’s Privacy Policy.
4. Processing in Different Countries
JCROOF operates in China, where our team may access your business inquiries. Hosting, email, CRM, Google and Meta services may process information in other countries where their systems operate. Contact us if you need details about providers or transfer arrangements relevant to your information.
5. Cookies, Pixels and Your Choices
You can review, block or clear cookies in your browser, although this may affect some functions. Google offers advertising settings and a Google Analytics browser opt-out add-on. You can also review the privacy and advertising controls available in your Meta account.
6. Data Retention Criteria
There is not one fixed period for every record. Our retention criteria consider the time needed to resolve your inquiry, an ongoing customer relationship, order or support needs, and legal record requirements. Disputes and security matters can also affect how long relevant records are needed. Cookie and platform records follow the applicable tool settings and provider rules.
7. Privacy Requests and Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, or a portable copy of relevant personal information; you may also object to processing or complain to the appropriate privacy regulator.
Direct marketing: you may contact us to object to promotional communications. Where a use depends on your consent, you may withdraw that consent; this does not change processing that was lawful before withdrawal.
Send requests to [email protected]. Include enough information to identify your inquiry and the request. We may need to verify that the request relates to you. Please do not send sensitive identification documents unless we explain why they are needed.
8. Security and Sensitive Information
This website is accessed using HTTPS. Online communications and storage still carry risks, and no system can be considered risk-free. Avoid including payment card details or sensitive identity information in a general product inquiry. Contact us promptly if you suspect that information sent to us has been exposed.
9. Business Audience and Children
Our website is intended for business buyers of roofing products, not children. If you believe a child has sent personal information to us, contact us so we can review the information and the appropriate action.
10. Policy Updates
Changes to our services or information handling may require updates to this page. Check the “Last updated” date when reviewing the policy. A new purpose for using your information may require additional notice or choices under applicable law.
Contact Us
Shandong Jiacheng Stone Coated Metal Roofing Tile Co., Ltd. (JCROOF)
China
Email: [email protected]
Visit our contact page